By using Luno, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
1. Acceptance of Terms
These Terms of Service ("Terms") govern your use of the Luno mobile application and related services (collectively, the "Service") provided by Luno ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.
2. Description of Service
Luno is a short video creation and sharing platform that allows users to:
- Create, upload, and share short videos
- Follow other users and build a community
- Like, comment on, and interact with content
- Send direct messages to other users
- Customize their profile and manage their content
3. User Accounts
3.1 Account Creation
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
3.2 Account Requirements
You must be at least 13 years old to create an account. If you are under 18, you must have parental consent to use our Service.
4. User Content and Conduct
4.1 Content Ownership
You retain ownership of the content you create and share on Luno. However, by posting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content through our Service.
4.2 Prohibited Content
You agree not to post, upload, or share content that:
- Is illegal, harmful, or violates any laws
- Contains violence, graphic content, or promotes dangerous activities
- Is sexually explicit or inappropriate for general audiences
- Infringes on intellectual property rights of others
- Contains hate speech, harassment, or discrimination
- Is spam, misleading, or deceptive
- Contains personal information of others without consent
Content Moderation: We reserve the right to review, remove, or restrict access to any content that violates these Terms or our Community Guidelines.
4.3 User Conduct
You agree to use our Service responsibly and not to:
- Harass, abuse, or harm other users
- Impersonate others or create fake accounts
- Attempt to gain unauthorized access to our systems
- Use automated tools to interact with our Service
- Violate any applicable laws or regulations
5. Privacy and Data Protection
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.
6. Intellectual Property Rights
6.1 Our Rights
Luno and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.
6.2 Your Rights
You retain ownership of your content. However, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our Service.
6.3 Copyright Infringement
If you believe your copyright has been infringed, please contact us at support@luno.com with the following information:
- Description of the copyrighted work
- Location of the infringing material
- Your contact information
- Statement of good faith belief
7. Service Availability
We strive to provide continuous service availability, but we cannot guarantee that our Service will be uninterrupted or error-free. We may:
- Perform scheduled maintenance
- Update or modify our Service
- Suspend or terminate service for violations
- Experience technical difficulties beyond our control
8. Termination
8.1 Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in our app.
8.2 Termination by Us
We may suspend or terminate your account if you:
- Violate these Terms or our Community Guidelines
- Engage in illegal or harmful activities
- Create multiple accounts to circumvent restrictions
- Fail to comply with our requests
9. Disclaimers and Limitations of Liability
Important: Our Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our Service.
10. Indemnification
You agree to indemnify and hold harmless Luno and its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of our Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you post or share
11. Governing Law and Disputes
These Terms are governed by the laws of the United States. Any disputes arising from these Terms or your use of our Service will be resolved through binding arbitration, except that either party may seek injunctive relief in court.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending you a notification through our app
- Emailing you at the address associated with your account
Your continued use of our Service after changes become effective constitutes acceptance of the updated Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@luno.com
Response Time: We typically respond to inquiries within 48 hours.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Luno regarding your use of our Service and supersede all prior agreements and understandings.
By using Luno, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.